Status
Operational transparency, as honestly as we can give it.
A real automated status dashboard is on the roadmap. Until it ships, this page lists what the platform is and how we communicate incidents.
Operations Command Center
Acme Insurance - Claims
Open records
248
SLA at risk
17
AI cost today
$42
No live uptime feed yet.
We expose Prometheus metrics from the backend, but a public Statuspage-style dashboard with historical uptime is not connected. We'll switch this page to live data when it ships.
Platform surfaces
- self-attested
Web app
Next.js 14 — runs on a single Node process behind the gateway.
- self-attested
API gateway
Spring Boot — auth, rate limit, trial enforcement, webhook HMAC.
- self-attested
Workflow runtime
DAG executor + canvas, approvals, SLA breach scheduler.
- self-attested
Forms & records
Section-aware builder, versioning, ACL, publish-request queue.
- self-attested
Notifications
EMAIL real (Brevo/SMTP); SMS/WhatsApp simulated until a provider is wired.
- self-attested
AI services
OpenAI route is live; Qdrant/RAG is behind a compose profile.
- self-attested
Billing
Invoices, dunning, Stripe webhook stub. Live payment gateway intentionally out of scope.
Incident communication
Until the public dashboard lands, incidents are communicated by email to all account owners within 30 minutes of detection. Post-mortems are published to our blog within three business days of resolution.
If you suspect an outage and have not received an email, reach us at support@orkestra.ai or via the chat widget inside the product.